Capita case study

Capita Talent Partnership came to City and Guilds Kineo in search of a more innovative blend and programme delivery for both their own employees and onward sale to clients such as the Lloyds Banking Group and HSBC.

They needed a system that offered robust resource management and a great learner experience. PIVOT gives Capita learners access to an easy-to-use dashboard that guides learning and builds engagement – it’s simple to see what tasks remain and ask for help at any time.

At the same time, the team that administers and manages delivery gets reliable, secure data that makes it easy to request funding and monitor return on investment.

  • 88% of employees who’ve recently completed the programme stated that their job satisfaction had increased as a result.
    Tesco
    Personnel Director
  • Our apprentices tell us they feel more involved, and that exposure to new areas of the store has increased their knowledge, meaning they can add more value to the store operation and to our customers.
    Tesco
    Personnel Director
  • The PIVOT team have been really excellent every step of the way.
    KFC
    Senior Education Coach
  • I have had great feedback and would fully recommend how it delivers training.
    KFC
    Studying leadership qualifications
  • My direct reports feel valued and that we are providing them with a platform to improve knowledge and understanding crucial in improving our service delivery
    Tesco
    Studying Security Excellence Qualification